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- Why do companies obey the law? Compliance in a self-regulated business is habit that needs to be nurtured.
- To get better complaints: help the customer to complain
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- Tesco, horsemeat, and how to write an apology letter.
- RBS vs. Lehman Brothers failures in leadership, culture, and regulators.
Tag Archives: Fred Goodwin
RBS vs. Lehman Brothers failures in leadership, culture, and regulators.
In January 2012, the Financial Services Authority published its report on the Royal Bank of Scotland’s (RBS) failure. The report is surprisingly candid. It is also a rarity. The FSA does not usually publish its regulatory reports. However, the size … Continue reading
Posted in coruption, culture, leadership, management
Tagged ABN Amro, Financial Services Authority, Fred Goodwin, FSA, Hector Sants, Lehman Brothers, RBS, Royal Bank of Scotland
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