- Snowden’s public resignation as a whistle blower: lessons for changing an organisation?
- As the raw material of the digital economy, are you worried about your privacy or your cut of the profits?
- To get better complaints: help the customer to complain
- Systems thinking for middle managers: workplace democracy in action.
- In the age of social media, will your Chief Executive sort your mail?
Top Posts & Pages
- RBS vs. Lehman Brothers failures in leadership, culture, and regulators.
- Does the fish rot from the head down? When organisations go toxic
- More words and phrases that kill customer service
- Thoughts on Barclays, Diamond, and a corporate culture in crisis
- Why do companies obey the law? Compliance in a self-regulated business is habit that needs to be nurtured.
Tag Archives: Organizational culture
You chafe under an organisational hierarchy seemingly focused on the wrong goals, or behaviour, or even potentially criminal activity, and you dream that you can change it through a bold personal act. For some, it will be a report to … Continue reading
An organisation’s policies and rules show the internal culture. If the documents are written to protect the organisation first and the employee second, you know there may be a flawed culture. The policies set the framework for rewards and punishments. … Continue reading
Perhaps the hardest thing to do at work (and in life) is to admit when someone is right, especially if you disagreed with them. In many books on management and learning organizations, we hear about the need to admit when … Continue reading
Harold Jarche has a challenging post about the future of management and the future of work at his site: Enterprise 2.0 and Social Business are Hollow Shells without Democracy. Are the future of work and the future of management inherently … Continue reading