Top Posts & Pages
- More words and phrases that kill customer service
- Leadership is not a conversation
- Why do companies obey the law? Compliance in a self-regulated business is habit that needs to be nurtured.
- Does the fish rot from the head down? When organisations go toxic
- Hierarchies are networks! Hyperlinks do not subvert hierarchies.
Tag Archives: knox report
We all face situations where we do not get the most out of our IT equipment. Staff who are unaware of a machine’s full options may end up using powerful PCs as typewriters. How do you make sure you, your … Continue reading →