Top Posts & Pages
- Does the fish rot from the head down? When organisations go toxic
- More words and phrases that kill customer service
- Culture eats your structure for lunch
- Why do companies obey the law? Compliance in a self-regulated business is habit that needs to be nurtured.
- How well does your company handle a fire drill?
Author Archives: lawrence serewicz
I was reflecting on GDPR preparations and it struck me that the best movie to explain GDPR preparations was Raiders of the Lost Ark. The film starts with Indiana Jones (our lowly DPA officers and the upstanding DPA consultants) trying … Continue reading
Dear Subscribers, I hope you are enjoying the blog. Please accept my apologies as the previous article was not a topic for this blog. I posted the wrong article to this blog. The intended home for the article was at … Continue reading
For a number of years, people have campaigned against the Sun newspaper. The rallying cry is “Don’t buy the Sun”. The movement emerged after the Sun’s infamous and defamatory headline. The campaign has grown with the advent of social media. … Continue reading
For 20 years, Roger Ailes ruled over Fox News like a personal fiefdom. He was in control and everyone knew it. If you did not do as he wanted, you would soon find that you were no longer needed. Even … Continue reading
For 27 years, the South Yorkshire Police (SYP) were institutionally silent about their Hillsborough failures. For 27 years the officers maintained their silence. For 27 years, they fought hard to deny the truth. The issue was not a dispute over … Continue reading
In any organisation, the question is never “how did sexual harassment occur”, it is “who is going to stop it?” The organisation will not stop it unless someone stops him. The organisation as organisation will simply continue to function as … Continue reading
I have been wrestling with this question for a few months. I have been interested in the way automation is changing work and what it means for the future of work. Some of my essays over the past years have … Continue reading