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Category Archives: bureaucracy
How not to lead or manage a health crisis
Trump’s response to the health crisis is problematic. He has botched the four steps of a crisis response that Joshua M Sharfstein identified in his excellent book: The Public Health Crisis Survival Guide.[i] The four steps are: Identifying the crisis, … Continue reading
Posted in bureaucracy, leadership
Tagged coronavirus, covid-19, crisis management, trump
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Raiders of the lost Ark is the story of GDPR preparations.
I was reflecting on GDPR preparations and it struck me that the best movie to explain GDPR preparations was Raiders of the Lost Ark. The film starts with Indiana Jones (our lowly DPA officers and the upstanding DPA consultants) trying … Continue reading
Posted in bureaucracy
Tagged data protection, fun, GDPR, movies, Raiders of the lost Ark
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Silence and the South Yorkshire Police
For 27 years, the South Yorkshire Police (SYP) were institutionally silent about their Hillsborough failures. For 27 years the officers maintained their silence. For 27 years, they fought hard to deny the truth. The issue was not a dispute over … Continue reading
Posted in bureaucracy, change managment, coruption, culture, leadership, path dependency
Tagged Corruptiion, culture, path dependency, Sexual abuse, Silence, South Yorkshire Police, Voice
1 Comment
Who was going to stop Roger Ailes?
In any organisation, the question is never “how did sexual harassment occur”, it is “who is going to stop it?” The organisation will not stop it unless someone stops him. The organisation as organisation will simply continue to function as … Continue reading
Posted in bureaucracy, change managment, compliance, coruption, culture, leadership, Uncategorized
Tagged Donald Trump, Fox News Channel, Gretchen Carlson, Republican Party United States, Roger Ailes, Sexual harassment, The New York Times
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Answering Drucker’s Questions for an information Organisation
Do you know what information your managers need to do their jobs?
How much of the data is for control and how much for information?
The answers to Drucker’s questions will tell how close you are to an information organisation Continue reading
Leaders determine culture: The troubling case of UK policing.
UK College of Policing published a report on police leadership culture.[1] The report found that the top officer culture is problematic as it encourages bullying, sexual harassment, and a sense of entitlement to legal and illegal perks. The report describes … Continue reading
Posted in bureaucracy, coruption, culture, leadership, learning organisation
Tagged Ethics, leadership, Middle management, Organizational culture, politics, Senior management
1 Comment
Vexatious What the public sector calls a troll?
On the web, people who are argumentative, rude, or even threatening are called trolls. People block them and shun them from contact. In extreme cases, they can be banned from the social media platforms. The same process occurs in the … Continue reading
Posted in bureaucracy, compliance, coruption, Uncategorized
Tagged complaints, customer service, FOIA, Public sector, troll, vexatious
6 Comments
Who cares if records get lost?
When we hear about the lost records at the Home Office or other public sector organisations, many of us will not give it a second thought. We think that lost files or poor records management are facts of life. We … Continue reading
Why do bureaucracies delay disclosing information: the Case of Daniel Morgan Independent Panel
According to a recent report, the Metropolitan Police have delayed the work of the Daniel Morgan Independent Panel.[1] The article says the delay is caused by the lack of an agreed protocol with the Panel for the transfer of documents … Continue reading
Posted in bureaucracy, coruption, culture, records management
Tagged Bureaucracy, daniel morgan, Daniel Morgan Independent Panel, Data Protection Act 1998, Home Office, Metropolitan Police, News Corporation, reputation management
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Thoughts on management 