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Tag Archives: FOIA
Threat to openness: managing access to public archives
In November 2015, I attended the Threats to Openness conference held at Northumbria University. The conference had a specific aim “discuss the growing threats to citizens’ rights to access public archives across the digital world.” Although we did not discuss … Continue reading
Vexatious What the public sector calls a troll?
On the web, people who are argumentative, rude, or even threatening are called trolls. People block them and shun them from contact. In extreme cases, they can be banned from the social media platforms. The same process occurs in the … Continue reading
Posted in bureaucracy, compliance, coruption, Uncategorized
Tagged complaints, customer service, FOIA, Public sector, troll, vexatious
6 Comments
How to write transparent investigation reports
In the age of Freedom of Information, public sector organisations, including the police, have to be prepared to respond to FOI requests for how they conduct investigations. For some organisations and some situations, the investigation report is made public such … Continue reading
Posted in compliance, customer service, learning organisation, management, privacy
Tagged Business, criminal investigation, FOIA, Freedom of information, Freedom of Information Act, Freedom of information laws by country, investigation, investigation report, Question, United States
Comments Off on How to write transparent investigation reports
Does Yammer and social media lead to improved FOIA response rates?
Does Yammer or any social media platform create better internal communications? If it does, then does that lead to better performance? Are companies that use social media platforms able to share critical upwards communication? For public sector organisations, does internal … Continue reading
Thoughts on management 