Top Posts & Pages
- More words and phrases that kill customer service
- Does the fish rot from the head down? When organisations go toxic
- Three reasons why Apple will disappear by 2020: What Machiavelli tells us about managing Apple’s future.
- Are you aware of how your solution has unintended consequences?
- How work can compromise our ethics
Category Archives: learning organisation
For a number of years, people have campaigned against the Sun newspaper. The rallying cry is “Don’t buy the Sun”. The movement emerged after the Sun’s infamous and defamatory headline. The campaign has grown with the advent of social media. … Continue reading
Daniel Morgan was brutally murdered with an axe. In the days before his murder, he had claimed to have information about a network of corrupt police officers. Despite, 6 investigations and two failed prosecutions, his killers have never been brought … Continue reading
What do we mean by regime? I use this term often in my writing as it explains the wider context for political activity. Politics occurs within the regime and the regime shapes political activity. The term, though, is not used … Continue reading
UK College of Policing published a report on police leadership culture. The report found that the top officer culture is problematic as it encourages bullying, sexual harassment, and a sense of entitlement to legal and illegal perks. The report describes … Continue reading
Before we enter the work place, we are never warned that the work can deform us ethically. We hear about accidents, sexual harassment, or even fraud, but how many of us are warned about the way that work can deform … Continue reading
The Facebook Experiment has upset many people. In the experiment, which was conducted in 2012, Facebook manipulated the timelines of some of its users. They filled it with good or bad news to study its effect on the user’s mood. … Continue reading
We will hear that transparency is good for organisations and organisations will even tout their transparency. In many cases, the organisations believe what they are doing is transparent. They publish information on a regular basis that describes decisions, financial positions, … Continue reading
In the age of Freedom of Information, public sector organisations, including the police, have to be prepared to respond to FOI requests for how they conduct investigations. For some organisations and some situations, the investigation report is made public such … Continue reading
This post has been removed as it has been superseded by the post How to write transparent investigation reports. I would like to thank Donna Boehme of the Compliance Strategists for comments on 8 Steps to ensure your investigation does … Continue reading