Category Archives: local government

Threat to openness: managing access to public archives

In November 2015, I attended the Threats to Openness conference held at Northumbria University. The conference had a specific aim “discuss the growing threats to citizens’ rights to access public archives across the digital world.” Although we did not discuss … Continue reading

Posted in information management, innovation, local government, privacy, records management, transparency | Tagged , , , , , , , | 1 Comment

8 Steps to ensure your investigation does not appear to be a cover-up

This post has been removed as it has been superseded by the post How to write transparent investigation reports. I would like to thank Donna Boehme of the Compliance Strategists for comments on 8 Steps to ensure your investigation does … Continue reading

Posted in compliance, coruption, information management, learning organisation, local government, management | Tagged , , , , ,

Is privacy the myth that encourages us to be the state’s standing digital reserve?

A recent story on the BBC highlighted the number of data breaches reported by Welsh local government councils. Aside from the questions about the breaches, how they can be prevented, and whether the reporting mechanism encourages or discourages organisations from … Continue reading

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The tide is coming in: Archives and the digital tsunami

Like all businesses, archives face the challenges from the social media economy.[1] For most people archives can seem a dusty forgotten place that only scholars or researchers would have an interest. In many ways, this is true because it is … Continue reading

Posted in change, change managment, information management, local government, management | Tagged , , , , , | 3 Comments

Is augmented reality the future for archives in a digital age?

I have been thinking about the future of archives for the next 20 years and how services will be delivered.  I am interested in how the public (archive users) will access the archives. In particular, I am interested in how … Continue reading

Posted in culture, information management, learning organisation, local government, records management | Tagged , , , , , , , , , , | 1 Comment

Are we all managers now?: the rise of the self-organising organisations.

The future of manager is connected to the future of work.  There has been talk of the self-organising organisation, which would cut or end the need for managers.  Instead, we are all managers now. The future of work will be … Continue reading

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Has horizon scanning failed the public sector by its inability to scan the financial crisis?

In 2008, I attended The February meeting of the FAN Club (Future Analysts Network).  This was a meeting jointly hosted by Foresight Horizon Scanning Centre and the Cabinet Office’s Strategy Unit. The meeting was there to discuss the horizon scanning … Continue reading

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Two smart phone apps that need to be built now to help police and local government.

Over the weekend, I have considered two applications that are needed to help police and local planners. In the age of social media, I am not sure why these do not already exist.  The first is about accident investigations. The … Continue reading

Posted in innovation, knowledge worker, local government | Tagged , , , , , , , , , , , | 2 Comments

Monologue vs. dialogue: The myth that governments need more or better communication.

There is an on-going myth within social media circles that governments need more and better communication.  The problem is that this is not true. Governments spend a large amount of time and money communicating with the public. They have annual … Continue reading

Posted in information management, innovation, knowledge worker, leadership, local government | Tagged , , , , , , , , | 6 Comments

Using your company’s services like a customer: your chance to learn and change?

In a recent blog post, Dan Lee had an excellent suggestion that gets to the heart of local government improvement. On point 12 of the post, he suggested that  “Use local government services like a resident would to see how … Continue reading

Posted in change managment, culture, customer service, innovation, local government, management | Tagged , | 1 Comment