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Category Archives: local government
Threat to openness: managing access to public archives
In November 2015, I attended the Threats to Openness conference held at Northumbria University. The conference had a specific aim “discuss the growing threats to citizens’ rights to access public archives across the digital world.” Although we did not discuss … Continue reading
8 Steps to ensure your investigation does not appear to be a cover-up
This post has been removed as it has been superseded by the post How to write transparent investigation reports. I would like to thank Donna Boehme of the Compliance Strategists for comments on 8 Steps to ensure your investigation does … Continue reading
Posted in compliance, coruption, information management, learning organisation, local government, management Tagged Complaint, Freedom of information, investigation report, Organization, People, Terms of reference Comments Off on 8 Steps to ensure your investigation does not appear to be a cover-up
Is privacy the myth that encourages us to be the state’s standing digital reserve?
A recent story on the BBC highlighted the number of data breaches reported by Welsh local government councils. Aside from the questions about the breaches, how they can be prevented, and whether the reporting mechanism encourages or discourages organisations from … Continue reading
Posted in data protection act, information management, local government Tagged BBC, Business, Data breach, ICO, Information Commissioner Office, information management, personal data, Personally identifiable information, Privacy, Security Comments Off on Is privacy the myth that encourages us to be the state’s standing digital reserve?
The tide is coming in: Archives and the digital tsunami
Like all businesses, archives face the challenges from the social media economy. For most people archives can seem a dusty forgotten place that only scholars or researchers would have an interest. In many ways, this is true because it is … Continue reading
Is augmented reality the future for archives in a digital age?
I have been thinking about the future of archives for the next 20 years and how services will be delivered. I am interested in how the public (archive users) will access the archives. In particular, I am interested in how … Continue reading
Has horizon scanning failed the public sector by its inability to scan the financial crisis?
In 2008, I attended The February meeting of the FAN Club (Future Analysts Network). This was a meeting jointly hosted by Foresight Horizon Scanning Centre and the Cabinet Office’s Strategy Unit. The meeting was there to discuss the horizon scanning … Continue reading
Posted in change managment, information management, innovation, learning organisation, local government, path dependency Tagged Big Society, Future, Government of the United Kingdom, Gross domestic product, Paul Saffo, Public sector, Scenario planning, William Gibson Comments Off on Has horizon scanning failed the public sector by its inability to scan the financial crisis?
Using your company’s services like a customer: your chance to learn and change?
In a recent blog post, Dan Lee had an excellent suggestion that gets to the heart of local government improvement. On point 12 of the post, he suggested that “Use local government services like a resident would to see how … Continue reading
Posted in change managment, culture, customer service, innovation, local government, management Tagged Peter Drucker, Robert McNamara 1 Comment
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