Category Archives: management

Why do you work for the Sun?

For a number of years, people have campaigned against the Sun newspaper. The rallying cry is “Don’t buy the Sun”.[1] The movement emerged after the Sun’s infamous and defamatory headline.[2] The campaign has grown with the advent of social media. … Continue reading

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If the future of work is automation, what is the future of management?

I have been wrestling with this question for a few months. I have been interested in the way automation is changing work and what it means for the future of work. Some of my essays over the past years have … Continue reading

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An analysis of Jeff Bezos’s email to Amazon staff

The following is an analysis of Jeff Bezos’s email to his staff after a New York Times article criticized the company and its culture. The email reveals more about Bezos than he realizes. It is worth understanding the full extent … Continue reading

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Thoughts on TRILCon15: The Privacy Arms Race

On the 21st of April, I attended the Trust Risk Information and the Law Conference 2015. It was by the Centre for Information Rights. The theme was the Privacy Arms Race. My blog on the previous conference can be found here.[1] A … Continue reading

Posted in culture, customer service, management, privacy, transparency, Uncategorized | Tagged , , , , , ,

The lies organisations tell themselves: the case of Rotherham Council

Every man has some [truths] which he would not tell to everyone, but only to his friends. He has others which he would not reveal even to his friends, but only to himself, and that in secret. But finally there … Continue reading

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Is an organisation corrupt or just ill?

When we hear about a corrupt organisation we often are surprised and outraged. What we fail to consider is that all organisations are never completely healthy. They are all ill to some extent. They will have practices that are dubious, … Continue reading

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The Facebook experiment and the web’s ethical void

The Facebook Experiment has upset many people.[1] In the experiment, which was conducted in 2012, Facebook manipulated the timelines of some of its users. They filled it with good or bad news to study its effect on the user’s mood. … Continue reading

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How to write transparent investigation reports

In the age of Freedom of Information, public sector organisations, including the police, have to be prepared to respond to FOI requests for how they conduct investigations.  For some organisations and some situations, the investigation report is made public such … Continue reading

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8 Steps to ensure your investigation does not appear to be a cover-up

This post has been removed as it has been superseded by the post How to write transparent investigation reports. I would like to thank Donna Boehme of the Compliance Strategists for comments on 8 Steps to ensure your investigation does … Continue reading

Posted in compliance, coruption, information management, learning organisation, local government, management | Tagged , , , , ,

Where do you discuss bad news?

In any organisation, you have to discuss bad news but few people consider where it is discussed. How you discuss bad news will influence, if not determine, the success of your company. The issue is more than critical upwards communication … Continue reading

Posted in change, change managment, culture, leadership, learning organisation, management, renewal | Tagged , , , , , , , , , | 2 Comments