-
Recent Posts
Top Posts & Pages
- More words and phrases that kill customer service
- Does the fish rot from the head down? When organisations go toxic
- The myth of the rogue employee: rotten barrels create rotten apples
- Has horizon scanning failed the public sector by its inability to scan the financial crisis?
- To get better complaints: help the customer to complain
Tag Archives: United Kingdom
Why do you work for the Sun?
For a number of years, people have campaigned against the Sun newspaper. The rallying cry is “Don’t buy the Sun”.[1] The movement emerged after the Sun’s infamous and defamatory headline.[2] The campaign has grown with the advent of social media. … Continue reading
Posted in compliance, culture, learning organisation, management
Tagged hillsborough, Katie Hopkins, Rupert Murdoch, The sun, United Kingdom, Western world
Comments Off on Why do you work for the Sun?
What is a regime?
What do we mean by regime? I use this term often in my writing as it explains the wider context for political activity. Politics occurs within the regime and the regime shapes political activity. The term, though, is not used … Continue reading
Posted in coruption, culture, leadership, learning organisation
Tagged David Cameron, Government of the United Kingdom, United Kingdom
Comments Off on What is a regime?
The lies organisations tell themselves: the case of Rotherham Council
Every man has some [truths] which he would not tell to everyone, but only to his friends. He has others which he would not reveal even to his friends, but only to himself, and that in secret. But finally there … Continue reading
Posted in coruption, culture, leadership, management
Tagged Child protection, Child sexual abuse, England, Great Britain, Independent Police Complaints Commission, Member of Parliament, Metropolitan Borough of Rotherham, Rotherham Council, South Yorkshire, South Yorkshire Police, United Kingdom
Comments Off on The lies organisations tell themselves: the case of Rotherham Council
