-
Join 2,296 other subscribers
-
Recent Posts
Top Posts & Pages
Tag Archives: Business
The myth of the transparent organisation.
We will hear that transparency is good for organisations and organisations will even tout their transparency. In many cases, the organisations believe what they are doing is transparent. They publish information on a regular basis that describes decisions, financial positions, … Continue reading
Posted in compliance, coruption, learning organisation, transparency
Tagged Accountability, Business, Enron, management, Organization, transparency, United States
1 Comment
How to write transparent investigation reports
In the age of Freedom of Information, public sector organisations, including the police, have to be prepared to respond to FOI requests for how they conduct investigations. For some organisations and some situations, the investigation report is made public such … Continue reading
Posted in compliance, customer service, learning organisation, management, privacy
Tagged Business, criminal investigation, FOIA, Freedom of information, Freedom of Information Act, Freedom of information laws by country, investigation, investigation report, Question, United States
Comments Off on How to write transparent investigation reports
Where do you discuss bad news?
In any organisation, you have to discuss bad news but few people consider where it is discussed. How you discuss bad news will influence, if not determine, the success of your company. The issue is more than critical upwards communication … Continue reading
Posted in change, change managment, culture, leadership, learning organisation, management, renewal
Tagged Apple, bad news, Business, Company, Enron, management, Organization, Organizational culture, Senior management, senior managers
2 Comments
Is privacy the myth that encourages us to be the state’s standing digital reserve?
A recent story on the BBC highlighted the number of data breaches reported by Welsh local government councils. Aside from the questions about the breaches, how they can be prevented, and whether the reporting mechanism encourages or discourages organisations from … Continue reading
Posted in data protection act, information management, local government
Tagged BBC, Business, Data breach, ICO, Information Commissioner Office, information management, personal data, Personally identifiable information, Privacy, Security
Comments Off on Is privacy the myth that encourages us to be the state’s standing digital reserve?
Three ways to check your company’s health
Most chief executives think that they can understand their organisation by what is going right. They look at performance indicators to see what is green, what is delivering the best results and what offers the most profits. For an individual, … Continue reading
Posted in culture, customer service, learning organisation, management
Tagged Business, Chief Executive, Chief executive officer, corporate culture, disciplinary, grievance, learning organisation, management, organisation, Organizational culture
Comments Off on Three ways to check your company’s health
When will the professional troll hunters and RAT catchers emerge?
We have seen the recent headlines that anonymous trolls have been identified on Twitter and other social media sites so that people can take legal action. In most cases, the trolls are known or do little to hide their … Continue reading
Posted in knowledge worker, management, Uncategorized
Tagged Business, consultancy, Facebook, FLAME, hackers, IP address, Knowledge Management, Snowden, Social network, troll, Trollhunter, Twitter, United States
1 Comment
Dear Subscribers, I have decided to launch a new media company. As this seems to be the must do social media activity, I thought I would get involved. To join this group, I have created Media Meditations. It is 500 … Continue reading
January 1, 2014
Comments Off on Launching a new media company: Media Meditations
If it is not written down, it did not happen: a problematic approach to customer service
The phrase is often used to describe the need for good records management and good documentation practices in investigations. One website suggests it as an approach to capture knowledge [link], while another suggests it can be used to help investigations [link]. The … Continue reading
Posted in Uncategorized
Tagged Business, Complaint, Customer, customer service, Information Commissioner, Organization, social media, Twitter
Comments Off on If it is not written down, it did not happen: a problematic approach to customer service
Is the tech revolution helping or replacing the front-line worker?
I have noticed some trends in recent statements about the future of work that I want to explore with this post. The middle manager is now the front-line worker and is soon to be replaced. The first is that the future technological work … Continue reading
Posted in change managment, culture, information management, management, Uncategorized
Tagged Business, Frontline, Knowledge Management, Knowledge worker, Social work, technology, Wall Street, Work
Comments Off on Is the tech revolution helping or replacing the front-line worker?
How well does your company handle a fire drill?
As a chief executive or as a senior manager, you will want to know the health of your organisation. You will want to know if the organisation can carry out your vision. Are staff engaged with the company? Will they … Continue reading
Posted in change managment, leadership, learning organisation, management
Tagged Business, Communication, Drill, Fire alarm system, Fire drill, management, Organization, Senior management
Comments Off on How well does your company handle a fire drill?
Thoughts on management 
You must be logged in to post a comment.