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- More words and phrases that kill customer service
- Culture eats your structure for lunch
- Thoughts on the Trust, Risk, Information and the Law Conference (#TRILCon)
- Why do companies obey the law? Compliance in a self-regulated business is habit that needs to be nurtured.
- Which is more difficult? To admit your mistakes or to admit someone else was right?
Tag Archives: Social network
When will the professional troll hunters and RAT catchers emerge?
We have seen the recent headlines that anonymous trolls have been identified on Twitter and other social media sites so that people can take legal action. In most cases, the trolls are known or do little to hide their … Continue reading
Posted in knowledge worker, management, Uncategorized
Tagged Business, consultancy, Facebook, FLAME, hackers, IP address, Knowledge Management, Snowden, Social network, troll, Trollhunter, Twitter, United States
1 Comment
Why people are going mobile? The web is too slow.
Just as video killed the radio star, advertisements have killed the web. People are going mobile for all the reasons why the web used to be good before the developers and advertisers got a hold of it. Back around 2000 … Continue reading
Posted in change, culture, innovation, path dependency
Tagged Advertising, BBC, Business, Facebook, Google, Link bait, marketing, Social network, Web page, World Wide Web
1 Comment
