Category Archives: change

If you work at Fox News, you enabled Roger Ailes

For 20 years, Roger Ailes ruled over Fox News like a personal fiefdom. He was in control and everyone knew it. If you did not do as he wanted, you would soon find that you were no longer needed. Even … Continue reading

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Words of Wisdom on turning 30

On New Year’s Day, Silvia Spiva asked me to offer some words of wisdom to two friends who were turning 30 this year. I was surprised, yet honoured to be asked. I don’t consider myself to be particularly wise or … Continue reading

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Where do you discuss bad news?

In any organisation, you have to discuss bad news but few people consider where it is discussed. How you discuss bad news will influence, if not determine, the success of your company. The issue is more than critical upwards communication … Continue reading

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Is quality or timeliness the key to FOIA success?

Is quality or timeliness the key to FOIA success? If you work with freedom of information, you face an eternal debate: is it better to have a lower quality response on time or a complete response that is overdue. In … Continue reading

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The tide is coming in: Archives and the digital tsunami

Like all businesses, archives face the challenges from the social media economy.[1] For most people archives can seem a dusty forgotten place that only scholars or researchers would have an interest. In many ways, this is true because it is … Continue reading

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Who is creating the rotten barrels in your company?

In an earlier post, I discussed the myth of the rogue employee. The post focused on how the term was used when an organisation wanted to scapegoat an employee. When that happened, I argued that the organisation used the term to … Continue reading

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Privacy and the right to be forgotten: who owns your personal information?

Over the past year, the right to be forgotten (RTBF) has become a topic of debate and interest.  What began as an academic or theoretical issue has become a legislative proposal within the European Union.  From the perspective of the … Continue reading

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The rise of the networked managers: sense making in the social media age.

The manager’s role is changing. The new organisation, connected and networked,  requires managers to deal with internal and external issues.  The required skill set is changing.  In the past, the focus may have been on service delivery based on top … Continue reading

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The new renaissance paradigm: dream or nightmare for technological talent?

Within the social media revolution an idea has developed that we are seeing a new Renaissance.  The idea is that a New Renaissance Paradigm in which those who create content can avoid the middle man that traditionally help them to … Continue reading

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Why change Management is hard: sometimes you have to make the bricks

When people talk about change management, they often focus on large issues, like strategy, vision, and culture.  All of these are important to setting the goals for the change management programme.  Yet, what is often overlooked is the mechanics of … Continue reading

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