Category Archives: change

If you work at Fox News, you enabled Roger Ailes

Posted on September 30, 2016 by

For 20 years, Roger Ailes ruled over Fox News like a personal fiefdom. He was in control and everyone knew it. If you did not do as he wanted, you would soon find that you were no longer needed. Even … Continue reading →

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Words of Wisdom on turning 30

Posted on February 4, 2016 by

On New Year’s Day, Silvia Spiva asked me to offer some words of wisdom to two friends who were turning 30 this year. I was surprised, yet honoured to be asked. I don’t consider myself to be particularly wise or … Continue reading →

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Where do you discuss bad news?

Posted on April 14, 2014 by

In any organisation, you have to discuss bad news but few people consider where it is discussed. How you discuss bad news will influence, if not determine, the success of your company. The issue is more than critical upwards communication … Continue reading →

Posted in change, change managment, culture, leadership, learning organisation, management, renewal | Tagged , , , , , , , , , | 2 Comments

Is quality or timeliness the key to FOIA success?

Posted on January 31, 2014 by

Is quality or timeliness the key to FOIA success? If you work with freedom of information, you face an eternal debate: is it better to have a lower quality response on time or a complete response that is overdue. In … Continue reading →

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The tide is coming in: Archives and the digital tsunami

Posted on September 27, 2013 by

Like all businesses, archives face the challenges from the social media economy.[1] For most people archives can seem a dusty forgotten place that only scholars or researchers would have an interest. In many ways, this is true because it is … Continue reading →

Posted in change, change managment, information management, local government, management | Tagged , , , , , | 3 Comments

Who is creating the rotten barrels in your company?

Posted on August 7, 2013 by

In an earlier post, I discussed the myth of the rogue employee. The post focused on how the term was used when an organisation wanted to scapegoat an employee. When that happened, I argued that the organisation used the term to … Continue reading →

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Privacy and the right to be forgotten: who owns your personal information?

Posted on December 31, 2012 by

Over the past year, the right to be forgotten (RTBF) has become a topic of debate and interest.  What began as an academic or theoretical issue has become a legislative proposal within the European Union.  From the perspective of the … Continue reading →

Posted in change, change managment, data protection act, information management, innovation | Tagged , , , , , , , , , , | 2 Comments