Top Posts & Pages
- Does the fish rot from the head down? When organisations go toxic
- More words and phrases that kill customer service
- Three reasons why Apple will disappear by 2020: What Machiavelli tells us about managing Apple’s future.
- RBS vs. Lehman Brothers failures in leadership, culture, and regulators.
- How work can compromise our ethics
Category Archives: change
You chafe under an organisational hierarchy seemingly focused on the wrong goals, or behaviour, or even potentially criminal activity, and you dream that you can change it through a bold personal act. For some, it will be a report to … Continue reading
Perhaps the hardest thing to do at work (and in life) is to admit when someone is right, especially if you disagreed with them. In many books on management and learning organizations, we hear about the need to admit when … Continue reading
Many times leaders will ask themselves how they can tell the morale of their troops. Sure signs of bad morale are easy to spot. We see slumped shoulders, people looking at their shoes, people not picking up after themselves and … Continue reading
Harold Jarche has a challenging post about the future of management and the future of work at his site: Enterprise 2.0 and Social Business are Hollow Shells without Democracy. Are the future of work and the future of management inherently … Continue reading
One thing I have been noticed is how managers and leaders approach problems. In a previous job, I had a couple of projects that were technically challenging and had to get sign off from a number of managers before being … Continue reading
The difference between a political crisis and a business crisis, from a media response perspective might be small, but it is important. The structure to a political crisis has a different focus and context. Politics is structured around wrestling in … Continue reading
Three reasons why Apple will disappear by 2020: What Machiavelli tells us about managing Apple’s future.
Apple is changing with Steven Jobs stepping down from his current CEO role to become Chairman of the Board. In doing so, he presents Apple with a challenge and one that all companies have to face. How do you replace … Continue reading