Tag Archives: Government

Is quality or timeliness the key to FOIA success?

Is quality or timeliness the key to FOIA success? If you work with freedom of information, you face an eternal debate: is it better to have a lower quality response on time or a complete response that is overdue. In … Continue reading

Posted in change, change managment, creative destruction, Uncategorized | Tagged , , , , , , | Comments Off on Is quality or timeliness the key to FOIA success?

Why do regulators fail to regulate?

When people hear about regulators failing to spot problems, they often think the regulators are incompetent.  The headlines around these cases present a picture of regulators unwilling, unable, or unprepared to do their jobs.  Even though regulators may have flaws, … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , | Comments Off on Why do regulators fail to regulate?

The myth of the Transparent Executive?

In recent years, there has developed a belief that transparency is good for corporations.  The corporations benefit by letting shareholders, stakeholders, and customers know more about the company, how it operates, and what it intends to do.  The information provides … Continue reading

Posted in culture, leadership, management | Tagged , , , , , , , , | 2 Comments

Does the fish rot from the head down? When organisations go toxic

An ancient phrase says that a fish rots from the head down.  The phrase is known in China as well as Europe in the middle ages. http://www.phrases.org.uk/meanings/fish-rot-from-the-head-down.html  What is interesting about the consistency between the meanings for the phrase is … Continue reading

Posted in change managment, learning organisation, local government, management | Tagged , , , , , | 5 Comments

The Tyranny of Time: the other side of open data

I came across the following reference to time within the retail sector and it made me consider how local government, or any business, thinks about time. An old saying in the retail industry is that: ‘If information is available monthly, … Continue reading

Posted in change managment, customer service, innovation, learning organisation, local government | Tagged , , , , | Comments Off on The Tyranny of Time: the other side of open data