Join 2,297 other followers
Top Posts & Pages
- More words and phrases that kill customer service
- Does the fish rot from the head down? When organisations go toxic
- Who is creating the rotten barrels in your company?
- Can Councils make money from e-learning?
- Why do companies obey the law? Compliance in a self-regulated business is habit that needs to be nurtured.
Tag Archives: Kenneth Lay
An ancient phrase says that a fish rots from the head down. The phrase is known in China as well as Europe in the middle ages. http://www.phrases.org.uk/meanings/fish-rot-from-the-head-down.html What is interesting about the consistency between the meanings for the phrase is … Continue reading