Category Archives: records management

Answering Drucker’s Questions for an information Organisation

Do you know what information your managers need to do their jobs?
How much of the data is for control and how much for information?
The answers to Drucker’s questions will tell how close you are to an information organisation Continue reading

Posted in bureaucracy, change managment, path dependency, records management, Uncategorized | 1 Comment

Threat to openness: managing access to public archives

In November 2015, I attended the Threats to Openness conference held at Northumbria University. The conference had a specific aim “discuss the growing threats to citizens’ rights to access public archives across the digital world.” Although we did not discuss … Continue reading

Posted in information management, innovation, local government, privacy, records management, transparency | Tagged , , , , , , , | 1 Comment

Friend or Foe? The state’s only question about your digital identity

The major issue for the web is how to identify a user. At first glance, this seems an obvious question. We know who someone is by the IP address and the owner of the computer. Except that is not always … Continue reading

Posted in compliance, elearning, information management, privacy, records management, Uncategorized | Tagged , , , , , , | 1 Comment

Why do bureaucracies delay disclosing information: the Case of Daniel Morgan Independent Panel

According to a recent report, the Metropolitan Police have delayed the work of the Daniel Morgan Independent Panel.[1] The article says the delay is caused by the lack of an agreed protocol with the Panel for the transfer of documents … Continue reading

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The future of Records Management (A youtube video)

I thought it was time to join the YouTube generation and post a video. I narrated a PowerPoint presentation and converted it into a video. Although these tools have been around for a few years, I did this for two … Continue reading

Posted in information management, learning organisation, records management, Uncategorized | Tagged , , , , , , | 1 Comment

Is augmented reality the future for archives in a digital age?

I have been thinking about the future of archives for the next 20 years and how services will be delivered.  I am interested in how the public (archive users) will access the archives. In particular, I am interested in how … Continue reading

Posted in culture, information management, learning organisation, local government, records management | Tagged , , , , , , , , , , | 1 Comment

Here is the next revolution in records and records management?

The way organisations view records and records management is set to change. Records management has always been about compliance.  Businesses and governments have to comply with the law.  There are penalties if a business or person does not keep the … Continue reading

Posted in information management, innovation, knowledge worker, records management | Tagged , , , , , , , , , , | 11 Comments

Why Facebook and Google’s strengths are their strategic weakness: privacy and search logic become their downfall.

Google and Facebook are similar in many ways because they both work to find ways to profit from their service users.  In their own way, they want to take advantage of their respective strengths.  Yet, in this task, they show … Continue reading

Posted in information management, innovation, learning organisation, records management | Tagged , , , , | 1 Comment

Outsourcing Records Management and Archives: A hypothesis in search of evidence

In today’s financially constrained times, there is a search to find ways to do more with less yet increase efficiency and effectiveness with records management.  One area where savings and efficiencies have been promised is in records management.***  In particular, … Continue reading

Posted in knowledge worker, local government, management, records management | 4 Comments

Do companies really know how to value their emails?

Do companies really know how to value their emails? Do they treat them like other assets or is it that because they cannot value them, they do not store them or manage them correctly?  I was struck by this question … Continue reading

Posted in data protection act, email, information management, records management | Tagged , , | Comments Off on Do companies really know how to value their emails?