Tag Archives: social media

Monologue vs. dialogue: The myth that governments need more or better communication.

There is an on-going myth within social media circles that governments need more and better communication.  The problem is that this is not true. Governments spend a large amount of time and money communicating with the public. They have annual … Continue reading

Posted in information management, innovation, knowledge worker, leadership, local government | Tagged , , , , , , , , | 6 Comments

Do we still have typing pools?: Why culture trumps technology even social media

Dan Slee posted an interesting and provocative post with predictions about the future of social media in local government. http://danslee.wordpress.com/2011/12/30/epic-change-12-predictions-in-digital-in-local-government-for-2012/  I thought I would give my response and my prediction at the end. Overall, I tend to agree with him … Continue reading

Posted in change managment, knowledge worker, learning organisation, local government, path dependency | Tagged , , , , | 1 Comment

The future of the Middle Manager: sense making in a social media age

There is a debate over the future of middle managers. (See for example Lynda Gratton’s article) http://hbr.org/2011/01/column-the-end-of-the-middle-manager/ar/1 at its heart, the question is whether middle manager still have a role. If their tasks are changed or replaced by technology, are … Continue reading

Posted in change managment, knowledge worker, local government, management | Tagged , , , , | 3 Comments

Does Yammer and social media lead to improved FOIA response rates?

Does Yammer or any social media platform create better internal communications? If it does, then does that lead to better performance? Are companies that use social media platforms able to share critical upwards communication?  For public sector organisations, does internal … Continue reading

Posted in information management, knowledge worker, local government | Tagged , , , , | 2 Comments

Productivity seminars: social media efficiency gains?

We all face situations where we do not get the most out of our IT equipment. Staff who are unaware of a machine’s full options may end up using powerful PCs as typewriters. How do you make sure you, your … Continue reading

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