-
Join 2,297 other followers
-
Recent Posts
Top Posts & Pages
- More words and phrases that kill customer service
- Does the fish rot from the head down? When organisations go toxic
- Who is creating the rotten barrels in your company?
- Can Councils make money from e-learning?
- Why do companies obey the law? Compliance in a self-regulated business is habit that needs to be nurtured.
Tag Archives: Harvard Business Review
Leadership is not a conversation
Despite the claims of Groysberg and Slind at Harvard Business Review, leadership is not a conversation because staff do not listen. The staff do not listen because what is being presented as a “conversation” or a “dialogue” is instead a … Continue reading