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Category Archives: information management
As the raw material of the digital economy, are you worried about your privacy or your cut of the profits?
The Guardian recently published a story about BUPA buying patient identifiable information from the NHS. The story explained that the government approved selling access to the NHS patent data in its attempt to maintain economic competitiveness in the … Continue reading
Privacy and the right to be forgotten: who owns your personal information?
Over the past year, the right to be forgotten (RTBF) has become a topic of debate and interest. What began as an academic or theoretical issue has become a legislative proposal within the European Union. From the perspective of the … Continue reading
Is augmented reality the future for archives in a digital age?
I have been thinking about the future of archives for the next 20 years and how services will be delivered. I am interested in how the public (archive users) will access the archives. In particular, I am interested in how … Continue reading
Has horizon scanning failed the public sector by its inability to scan the financial crisis?
In 2008, I attended The February meeting of the FAN Club (Future Analysts Network). This was a meeting jointly hosted by Foresight Horizon Scanning Centre and the Cabinet Office’s Strategy Unit. The meeting was there to discuss the horizon scanning … Continue reading
Posted in change managment, information management, innovation, learning organisation, local government, path dependency
Tagged Big Society, Future, Government of the United Kingdom, Gross domestic product, Paul Saffo, Public sector, Scenario planning, William Gibson
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Are online adverts being pushed so that we choose pay walls to avoid them?
In the age of the internet and kindle, this sounds like a strange claim. Yet, I think the use of advertisements, links, pop-ups and other attention grabbing devices has reached the point where we are being conditioned to accept pay … Continue reading
Posted in customer service, information management, knowledge worker, management
Tagged Advertising, Business, Facebook, Forbes, forbes magazine, Marc Rotenberg, Mark Zuckerberg, marketing, Media, pop ups, technology, Vanity Fair, Web page
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Records Management and data portability: Digital Shadows or Electronic Shells?
The EU is proposing a right to data portability. How organisations respond, will have an effect on how they manage records in the future. People will be able to take their personal information from one social network organisation to another. … Continue reading
Monologue vs. dialogue: The myth that governments need more or better communication.
There is an on-going myth within social media circles that governments need more and better communication. The problem is that this is not true. Governments spend a large amount of time and money communicating with the public. They have annual … Continue reading
Posted in information management, innovation, knowledge worker, leadership, local government
Tagged Communication, Facebook, leadership, Organization, politics, social media, technology, Twitter, YouTube
6 Comments
Here is the next revolution in records and records management?
The way organisations view records and records management is set to change. Records management has always been about compliance. Businesses and governments have to comply with the law. There are penalties if a business or person does not keep the … Continue reading
Posted in information management, innovation, knowledge worker, records management
Tagged Archives and Records Management, Business, Business Services, cloud-computing, commodification, compliance issues, Consulting, Freedom of information, Freedom of information legislation, management requirements, records management
11 Comments
Hierarchies are networks! Hyperlinks do not subvert hierarchies.
For many who believe in the web as way to transform society, politics, and human life, my blog may come as a shock. There is no evidence to support the claim that hyperlinks subvert hierarchies. When you check the evidence, … Continue reading
Why Facebook and Google’s strengths are their strategic weakness: privacy and search logic become their downfall.
Google and Facebook are similar in many ways because they both work to find ways to profit from their service users. In their own way, they want to take advantage of their respective strengths. Yet, in this task, they show … Continue reading
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