Category Archives: innovation

Why people are going mobile? The web is too slow.

Just as video killed the radio star, advertisements have killed the web. People are going mobile for all the reasons why the web used to be good before the developers and advertisers got a hold of it.  Back around 2000 … Continue reading

Posted in change, culture, innovation, path dependency | Tagged , , , , , , , , , | 1 Comment

Two smart phone apps that need to be built now to help police and local government.

Over the weekend, I have considered two applications that are needed to help police and local planners. In the age of social media, I am not sure why these do not already exist.  The first is about accident investigations. The … Continue reading

Posted in innovation, knowledge worker, local government | Tagged , , , , , , , , , , , | 2 Comments

Monologue vs. dialogue: The myth that governments need more or better communication.

There is an on-going myth within social media circles that governments need more and better communication.  The problem is that this is not true. Governments spend a large amount of time and money communicating with the public. They have annual … Continue reading

Posted in information management, innovation, knowledge worker, leadership, local government | Tagged , , , , , , , , | 6 Comments

Here is the next revolution in records and records management?

The way organisations view records and records management is set to change. Records management has always been about compliance.  Businesses and governments have to comply with the law.  There are penalties if a business or person does not keep the … Continue reading

Posted in information management, innovation, knowledge worker, records management | Tagged , , , , , , , , , , | 11 Comments

Hierarchies are networks! Hyperlinks do not subvert hierarchies.

For many who believe in the web as way to transform society, politics, and human life, my blog may come as a shock. There is no evidence to support the claim that hyperlinks subvert hierarchies.  When you check the evidence, … Continue reading

Posted in culture, information management, innovation, knowledge worker, learning organisation, management | Tagged , , , , , , , , | 5 Comments

Using your company’s services like a customer: your chance to learn and change?

In a recent blog post, Dan Lee had an excellent suggestion that gets to the heart of local government improvement. On point 12 of the post, he suggested that  “Use local government services like a resident would to see how … Continue reading

Posted in change managment, culture, customer service, innovation, local government, management | Tagged , | 1 Comment

Why Facebook and Google’s strengths are their strategic weakness: privacy and search logic become their downfall.

Google and Facebook are similar in many ways because they both work to find ways to profit from their service users.  In their own way, they want to take advantage of their respective strengths.  Yet, in this task, they show … Continue reading

Posted in information management, innovation, learning organisation, records management | Tagged , , , , | 1 Comment