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Category Archives: Uncategorized
Is the tech revolution helping or replacing the front-line worker?
I have noticed some trends in recent statements about the future of work that I want to explore with this post. The middle manager is now the front-line worker and is soon to be replaced. The first is that the future technological work … Continue reading
Posted in change managment, culture, information management, management, Uncategorized
Tagged Business, Frontline, Knowledge Management, Knowledge worker, Social work, technology, Wall Street, Work
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Snowden’s public resignation as a whistle blower: lessons for changing an organisation?
Recently, Edward Snowden publicly leaked National Security Agency (NSA) documents in a bid to alert the public to the surveillance state. He wanted to change America by igniting a debate over security and privacy. By disclosing documents publicly and speaking … Continue reading
Posted in Uncategorized
Tagged current-events, edward snowden, Goldman Sachs, HBOS, National Security Agency, NSA, Sherron Watkins, Snowden, United States, Whistleblower
2 Comments
Tesco, horsemeat, and how to write an apology letter.
Tesco has been at the centre of a food scandal recently in which value beef burgers sold under its label were found to contain horsemeat. While other companies such as Aldi and Iceland have been involved, Tesco has received … Continue reading
Posted in Uncategorized
Tagged Aldi, apology letters, FSAI, Horse meat, Iceland, Ireland, Johnson, Tesco, Tylenol
2 Comments
Are you a filer or a searcher? Did your organisations teach you to file?
I know the title of this blog sounds like an obvious question and it may be a basic one. However, I wonder how many companies start from that basic level when developing their staff. How many teach their staff to … Continue reading
Why do regulators fail to regulate?
When people hear about regulators failing to spot problems, they often think the regulators are incompetent. The headlines around these cases present a picture of regulators unwilling, unable, or unprepared to do their jobs. Even though regulators may have flaws, … Continue reading
Posted in Uncategorized
Tagged Audit Commission, Care Quality Commission, Commodity Futures Trading Commission, CQC, Financial regulation, Financial Services Authority, FSA, Government, politics, United States
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Meet and greet: using the festive season for cross departmental meetings.
With the holiday season upon us, it is important to reflect upon the meetings we are hosting and attending. At these times, it is important to remember Peter Drucker’s advice in following Alfred Sloan. All meeting have a purpose and … Continue reading
Posted in Uncategorized
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Can Councils make money from e-learning?
I recently used Adobe Captivate for the first time to make a training module on Data Protection. What struck me about the experience was the following. First, it was relatively easy to rewrite a policy into a series of PowerPoint … Continue reading
Posted in elearning, information management, knowledge worker, local government, Uncategorized
Tagged Adobe Captivate, Dave Briggs, Distance Learning, E-learning, Knowledge worker, Online Training
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Why don’t organisations manage their information in the same way they manage their money?
In the expanding social media age, I wonder how many organisations spend as much time managing their money as they do their information and knowledge. By that I mean, there are regular reports on the financial position. Managers hold regular … Continue reading
Posted in data protection act, email, information management, innovation, knowledge worker, relative success, Uncategorized
Tagged Data Protection Act, email, financial management, fines, information management, records management, retention, value
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Do we need change mangement because organisations cannot learn?
I have been reflecting on the relationship between learning and change and improvement for organisations. I know that an organisation can be a learning organisation, but does it learn? An organisation may have tools to learn and it may have … Continue reading
Posted in change managment, knowledge worker, path dependency, Uncategorized
Tagged change, change management, learning, training
1 Comment
Productivity seminars: social media efficiency gains?
We all face situations where we do not get the most out of our IT equipment. Staff who are unaware of a machine’s full options may end up using powerful PCs as typewriters. How do you make sure you, your … Continue reading
Posted in Uncategorized
Tagged knowledge, knox report, local government, management, productivity, social media
2 Comments
Thoughts on management 