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Category Archives: management
RBS vs. Lehman Brothers failures in leadership, culture, and regulators.
In January 2012, the Financial Services Authority published its report on the Royal Bank of Scotland’s (RBS) failure. The report is surprisingly candid. It is also a rarity. The FSA does not usually publish its regulatory reports. However, the size … Continue reading
Posted in coruption, culture, leadership, management
Tagged ABN Amro, Financial Services Authority, Fred Goodwin, FSA, Hector Sants, Lehman Brothers, RBS, Royal Bank of Scotland
2 Comments
Leadership is not a conversation
Despite the claims of Groysberg and Slind at Harvard Business Review, leadership is not a conversation because staff do not listen. The staff do not listen because what is being presented as a “conversation” or a “dialogue” is instead a … Continue reading
Thoughts on Managing America’s renewal: educating ourselves to live within our means.
The financial crisis has shown that the economic growth over the past 20 years in the United States has been based largely, but not exclusively, on personal and corporate debt. The debt dependency has weakened the fundamental financial systems within the … Continue reading
Posted in culture, innovation, leadership, management, path dependency, renewal
Tagged Americans, Average Joe, Business, Credit, Federal Reserve System, Financial Services, Goldman Sachs, occupy-wall-street, politics, UBS, United States, Wall Street
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Are online adverts being pushed so that we choose pay walls to avoid them?
In the age of the internet and kindle, this sounds like a strange claim. Yet, I think the use of advertisements, links, pop-ups and other attention grabbing devices has reached the point where we are being conditioned to accept pay … Continue reading
Posted in customer service, information management, knowledge worker, management
Tagged Advertising, Business, Facebook, Forbes, forbes magazine, Marc Rotenberg, Mark Zuckerberg, marketing, Media, pop ups, technology, Vanity Fair, Web page
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Why change Management is hard: sometimes you have to make the bricks
When people talk about change management, they often focus on large issues, like strategy, vision, and culture. All of these are important to setting the goals for the change management programme. Yet, what is often overlooked is the mechanics of … Continue reading
Posted in change, change managment, creative destruction, culture, management, path dependency
Tagged brick wall, Business, change management, frontline workers, leadership, management, Masonry and Stone, Organizational Change, Wallpaper
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5 Reasons why Tim Cook cannot save Apple
Tim Cook has received a large amount of attention for his deft handling of the post-Steven Jobs era at Apple. He has produced excellent financial results and his approach while a contrast to Jobs, presents an important continuity for the … Continue reading
Posted in change managment, creative destruction, culture, innovation, leadership, management, path dependency, renewal
Tagged Apple, apple iphones, China, IPad, ipads, IPod, Jonathan Ive, Steve Jobs, technology, Tim Cook
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Good Corporate Citizen or Good Person: check your ethics at the door?
With the recent financial crisis hitting the world, there have been a several attempts to understand what went wrong with the system. A financial and economic system that delivered staggeringly good results and provided economic benefits to billions of people … Continue reading
Posted in coruption, culture, management
Tagged Business, Consulting, corporate citizens, Corporate citizenship, Ethics, leadership, Lehman Brothers, management, Philosophy, politics, Research, unethical behaviour
1 Comment
Public resignations do these change a corporate culture?
You chafe under an organisational hierarchy seemingly focused on the wrong goals, or behaviour, or even potentially criminal activity, and you dream that you can change it through a bold personal act. For some, it will be a report to … Continue reading
Posted in change, change managment, culture, leadership, learning organisation, management
Tagged DNA, Enron, Goldman Sachs, Greg Smith, HBOS, leadership, Organizational culture, Paul Moore, Whistleblower
5 Comments
The myth of the Transparent Executive?
In recent years, there has developed a belief that transparency is good for corporations. The corporations benefit by letting shareholders, stakeholders, and customers know more about the company, how it operates, and what it intends to do. The information provides … Continue reading
If you discipline staff more than you promote them, is it time to rethink your HR policy?
An organisation’s policies and rules show the internal culture. If the documents are written to protect the organisation first and the employee second, you know there may be a flawed culture. The policies set the framework for rewards and punishments. … Continue reading
Posted in culture, learning organisation, management
Tagged bonus structures, Human resources, leadership, management, Organizational culture, Performance management, Senior management, unspoken dialogue
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Thoughts on management 
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